Yesterday a reporter gave me a great compliment. She told me that usually, when she contacts large organizations, she doesn’t really expect to get a callback on the first try. So she wasn’t expecting one from my organization. But one of her colleagues told her “Sandra always returns phone calls.”

What a great thing to be know for, I think. As a PR pro, the fact that my reputation is that I return phone calls thrills me to no end.

I guess you had to be there.